Dell announced new AI and cybersecurity advancements at Microsoft Ignite, including APEX File Storage and Copilot services for Azure. Source
NVIDIA reveals cutting-edge AI and supercomputing innovations at SC 2024, highlighting partnerships and new breakthroughs in HPC and AI-driven research. Source
Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers. Source
This marks at least a £1.1 million increase over the previous year, and Britain's cyber chief says that AI is partly to blame. Source
Find out what remote access software is, how it works, and why you should consider it for you and your business. Source
Security-conscious Mac users may need more protection than their built-in tools provide. Learn about the extra features and functionality offered by the best free antivirus software providers for Mac in…
With dozens of payroll services on the market, how can you tell which one is right for your business? We explain how to evaluate products so you can find the…
Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go. Source
Microsoft Ignite 2024 unveils groundbreaking AI, security, and Teams innovations, shaping the future of enterprise tech and digital transformation. Source
Learn how to prompt Gemini to produce content and calculations that you can export or copy to a Google Sheet. Source
Explore the best free project management tools for individuals and teams. Learn how to manage work more efficiently and enhance productivity. Source
According to NTT Data's Global GenAI Report, generative AI poses problems with security, infrastructure, sustainability, and bias. Source
DHCP or static IP? Here’s everything you need to know about Dynamic Host Configuration Protocol and how to keep your network secure. Source
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use. Source
Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing problems with data. Source
Discover the top VPN services for streaming that offer fast speeds, reliable connections and access to a wide range of streaming platforms. Source
Dell unveils AI infrastructure, liquid-cooled servers, and services at SC24, driving enterprise AI acceleration and innovation. Source
Discover a complete guide to CRM analytics, including the types of data collected, key metrics to track, and what features to look for in a tool that can help grow…
Vonage offers basic VoIP features at a reasonable price, but its communication APIs make it great if you want to boost customer engagement. Source
Discover the best places to recycle old mobile phones and help the environment today. Find a recycling center near you now. Source