5 Call Queue Management Tips to Survive Peak Hour Traffic
Discover the best call queue management tactics to decrease wait times without hiring more call center agents. Source
Discover the best call queue management tactics to decrease wait times without hiring more call center agents. Source
Attackers launched 600 million cybercriminal and nation-state threats on Microsoft customers daily, including ransomware attacks, in the last year, according to the tech giant. Source
Today’s point of sale terminals bring convenience to both customers and businesses with mobile hardware, user-friendly touchscreens, and out-of-the-box setups. Source
This indicates that the most prominent ransomware groups are succumbing to law enforcement takedowns, according to researchers from Cyberint. Source
Future AI programs will depend on employee engagement and skills. Source
The NIS 2 compliance deadline is Oct. 17. Discover essential insights on requirements, impacts, and what organisations must do now. Source
This bundle includes five multi-lesson courses and can help boost your career with in-demand Oracle skills. Source
Unlock the latest user interface, enhanced security features, and new tools for hybrid and remote workers. Source
We’ve put together a round-up of top nonprofit credit card processors, an overview of their benefits, downsides, and a brief breakdown of the optimal use cases for each. Source
A new report reveals a 2024 surge in mobile, IoT, and OT cyberattacks, highlighting key trends and the need for zero-trust security. Source
Compare top project portfolio management (PPM) software and learn more about pricing, features and pros and cons in our comprehensive guide. Source
Find the best small business checking accounts with low fees, easy access, and top features to help manage your finances and grow your business efficiently. Source
An IT and security compliance analyst distilled seven ways to forge effective synergies between IT and broader business goals. Source
IBM warns that enterprise IT is on the brink of an AI agent revolution, exploring its implications for businesses and technology's future. Source
IDEs sind unverzichtbare Tools für die Softwareentwicklung. Hier finden Sie eine Liste der besten IDEs für die Programmierung. Source
Getting buy-in can be difficult. Safe-U founder and CEO Jorge Litvin explains how to create a common language between the CISO and the rest of the C-suite. Source
It’s a smart idea to consider setting up a business bank account. Keep reading for tips on how to make the best decision for your business. Source
Wenn Sie nicht sicher sind, wie Sie Ihre SSH-Zertifikate anzeigen, führt Sie dieser Artikel durch die Schritte unter Linux, macOS und Windows. Source
With its questionable privacy policy, slow VPN performance, and lack of independent audits, Urban VPN fails to offer a secure and quality VPN experience. Source
Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from happening again. Source